terms and conditions

OUR CURRENT COVID-SAFE PLAN  AS AT 24/11/20:

As it stands from 24/11/20, here is our covid-safe plan:

  • We are currently only doing arm paintings, no face painting for now. If your package states it includes face painting please note that it will automatically be changed to arm painting. All staff members are aware of this change.
  • Our staff members have their own sanitising equipment and hand sanitiser. We ask that you please provide your own sanitiser for your party guests.
  • All staff members will be sanitising their hands and their equipment before, during and after the party or event. They will also be washing or sanitising their costumes or clothing items between parties and events.
  • Please note that the games and activities have been adapted from our end as much as possible to include social distancing.
  • Masks are to be worn at all times by adult guests for indoor parties or events. Currently, masks are not required to be worn outside. However, please  ask your adult party guests to bring one with them to outdoor parties as well in case they aren’t able to social distance at times. 
  • If you or anyone of your party guests including children are experiencing any flu-like symptoms before the party, we please ask that they do not attend the party. If you are required to cancel your party because your own child or a family member is unwell you will qualify for a full refund or you can post-pone.
  • We are limiting contact as much as possible during our parties or events. This means that cuddles and high fives may be replaced with blowing kisses or a socially distanced handshake instead.

KIDS PARTIES (2020)

For Kids Parties:

Traveling Fees

Traveling fees may apply. Travel fee of ‘x’ amount may apply, if the event destination is more than 20km’s from Chadstone, Victoria. This will be applied at checkout.

Payment

Full payment is required upon booking via our online booking system or via bank transfer to our nominated bank account.

Public Liability Insurance

Little Wings Entertainment holds Public Liability Insurance with RelyOn (The Hollard Insurance Company PTY LTD).

Liability Statement: Whilst all of our face paints are cosmetic grade, hypoallergenic, and FPA

approved, the Entertainer is NOT responsible for any allergic reaction. If the child suffers from allergic reactions, they should not participate or have the entertainer carry out a patch test at the beginning.

While we do sterilize all brushes, paints and sponges between parties, we will refuse to paint over any cuts, cold sores, conjunctivitis, chicken pox, or anything that may be contagious, to avoid spreading to other guests.

While the Entertainer will take reasonable care, the Client will be held responsible for cost of repairing any damaged property, including costumes of the Entertainer, caused by pets or guests.

Cancellation Policy

In the event the client wishes to cancel the party, 50% of the monies will be refunded if the client gives written notice, no less than 10 days before the event is scheduled.

Any cancellation notice given in less than 10 days, the client hereby declares that all monies shall be forfeited.

What you (the client) needs to provide

You will need to provide a safe sheltered area, free from sun, strong winds, rain etc. for OHS reasons.

You will need to provide a medium sized table, and two chairs OR a bar table and one bar stool for face painting.

Everything else regarding the entertainment is provided by Little Wings Entertainment.

Safety

We reserve the right to refuse service to anyone who is displaying dangerous behaviour. Such as intoxication, inappropriate behaviour, illegal activities, etc.

The Entertainer will notify the client in this case, and if it is not rectified, the entertainer may leave the function without refunding monies.

Pricing

All prices are subject to change.

 

CORPORATE EVENTS (2019)

Traveling Fees

Traveling fees may apply. Travel fee of ‘x’ amount may apply, if the event destination is more than 20km’s from Chadstone, Victoria.

Payment and Payment Terms

Our payment terms are strictly 14 days from the date of invoice. We will send you the invoice upon booking.
In the eevent where your overdue account is referred to a collection agency and/or lawfirm, you will be liable for all costs which would be incurred as if the debt is collected in full, including legal demand costs.

Public Liability Insurance

Little Wings Entertainment holds Public Liability Insurance with RelyOn (The Hollard Insurance Company PTY LTD).

Liability Statement: Whilst all of our face paints are cosmetic grade, hypoallergenic, and FPA

approved, the Entertainer is NOT responsible for any allergic reaction. If the child suffers from allergic reactions, they should not participate or have the entertainer carry out a patch test at the beginning.

While we do sterilize all brushes, paints, and sponges between parties, we will refuse to paint over any cuts, cold sores, conjunctivitis, chicken pox, or anything that may be contagious, to avoid spreading to other guests.

While the Entertainer will take reasonable care, the Client will be held responsible for the cost of repairing any damaged property, including costumes of the Entertainer, caused by pets or guests.

Cancellation Policy

In the event the client wishes to cancel the event, 50% of the monies will be refunded if the client gives written notice, no less than 10 days before the event is scheduled.

Any cancellation notice given in less than 10 days, the client hereby declares that all monies shall be forfeited.

What you (the client) needs to provide

You will need to provide a safe sheltered area, free from the sun, strong winds, rain, etc. for OHS reasons.

You will need to provide a medium-sized table and two chairs OR a bar table and one bar stool for face painting.

Everything else regarding the entertainment is provided by Little Wings Entertainment.

Safety

We reserve the right to refuse service to anyone who is displaying dangerous behavior. Such as intoxication, inappropriate behavior, illegal activities, etc.

The Entertainer will notify the client in this case, and if it is not rectified, the entertainer may leave the function without refunding monies.

Pricing

All prices are subject to change.